Fractional COO & Business Operations Support

You built the vision. I build the infrastructure to support it.

I’m here to optimize how your entire organization operates so your business can run profitably and efficiently without your constant involvement.

FEATURED IN
 

Fractional COO & Operations Consultant

You built a real business.
Now it needs to run like one.

You have the vision. You have a team. You’ve crossed the revenue mark that was supposed to mean freedom. But the business still runs on you, your decisions, your presence, and your follow-up. I’m here to redesign your business to run without you.

FEATURED IN
sound familiar?

As the CEO, you should be focused on vision and growth,
but instead you’re dealing with…

 

Getting pulled into day-to-day decisions that shouldn’t require you.

 

Missed deadlines, bottlenecks, and projects that take twice as long as they should.

 

Team confusion and miscommunication that slows everything down.

 

Meetings that feel busy but don’t actually move the business forward.

 

Delegating to your team but work comes back wrong, late, or incomplete and you find out after the fact.

 

Growth that keeps requiring more of you, making you hesistant to scale.

The operational clutter is mentally draining and blocking your next level of scale.

Where you are

You love the business you built, but you can’t scale with your current operations

At a certain revenue stage, the “founder-runs-everything” model stops working. And the problem isn’t your team, your offers, or your work ethic.

The real problem? There’s no structure between your vision and your team’s execution. No clear standards. No accountability system. No operating rhythm that runs without you at the center.

You need to redesign your business with an opearting system that can hold your business together. 
Where you are

You love the business you built, but you can’t scale with your current operations.

At a certain stage, the “founder-runs-everything” model stops working. The issue isn’t your team, your offers, or your work ethic.

It’s the gap between your vision and how your business runs.

No clear standards. No accountability structure. No system that runs without you.

Your business needs an operating system that holds it together.

I build that operating system for you.
How I’ll help you get there

Your path to a
business that runs without you.

Phase One
Diagnose

I audit your business model, team, and current systems to see what’s costing you the most time, money, and energy. Every missing or broken system is identified so we can decide what to fix first.

Milestone: You know exactly where the business is breaking down and what we’re fixing first.
Phase Two
Build

I design and implement the systems, SOPs, workflows, and structures your team needs to execute without coming to you for everything.

Milestone: Your team has what they need to execute and a clear standard to execute to.
Phase Three
Sustain

I install the leadership structure, accountability frameworks, and decision standards that make everything hold. Your team knows what they own, how to report, and what to do when something breaks.

Milestone: Your business runs on defined systems, not on you.
Optional: Once the foundation is built, some clients choose continued COO support for ongoing optimization, strategic oversight, and a partner who keeps the operations strong as you scale.
How I’ll help you get there

Your journey to [outcome they desire].

Phase One
Diagnose

I audit your business model, team, and current systems to see what’s costing you the most time, money, and energy. Every missing or broken system is identified so we can decide what to fix first.

Milestone: You know exactly where the business is breaking down and what we’re fixing first.
Phase Two
Build

I design and implement the systems, SOPs, workflows, and structures your team needs to execute without coming to you for everything.

Milestone: Your team has what they need to execute and a clear standard to execute to.
Phase Three
Sustain

I install the leadership structure, accountability frameworks, and decision standards that make everything hold. Your team knows what they own, how to report, and what to do when something breaks.

Milestone: Your business runs on defined systems, not on you.
Phase Four
Optimize

Once the foundation is built, some clients choose continued fractional COO support to receive ongoing optimization, strategic oversight, and a partner who keeps the operational layer strong as you scale.

Milestone: Growth adds revenue, not complexity.
The Outcome
The business stops depending on the founder. The company runs. The CEO leads.

What to expect after I redesign your business.

When the right systems are in place, your business stops depending on your constant presence. Here’s what you can expect when we work together.

01
Step away from daily operations.

Finally lead with space to think, create, and grow instead of being pulled into decisions that shouldn’t require you.

02
Reporting that’s simple and visible.

Get a clear picture of what’s actually happening and stay informed without constant Slack messages or endless meetings.

03
Deadlines that actually get met.

Everyone knows what to do, when it’s due, and how it’s going. Projects move forward without you chasing them..

04
A team that owns their work.

Clear expectations, real accountability, and consistent performance without micromanagement from you.

05
90-day execution clarity.

Your big goals translate into actionable steps that guide your team toward measurable outcomes every quarter.

06
Operations scale without you.

Simple processes and clean dashboards keep your business running smoothly,  even when you’re offline.

01

Step away from daily operations

Finally lead with space to think, create, and grow instead of being pulled into decisions that shouldn’t require you.

02

Reporting that’s simple and visible

You get a clear picture of what’s actually happening and stay informed without constant Slack messages or endless meetings. 

03

Deadlines that actually get met

Everyone knows what to do, when it’s due, and how it’s going. Projects move forward without you chasing them.

04

A team that owns its work

Clear expectations, real accountability, and consistent performance without micromanagement from you.

05

90-day execution clarity

Your big goals translate into actionable steps that guide your team toward measurable outcomes every quarter.

06

Operations that scale without you

Simple processes and clean dashboards keep your business running smoothly,  even when you’re offline.

The Outcome
The business stops depending on the founder. The company runs. The CEO leads.
About Maya

Maya Elious

Fractional COO & Operations Consultant

I spent over 15 years building in the online business world growing brands, leading teams, and scaling a company to $6M+ in revenue with a 50% profit margin. I know what it takes to build something real.

But the thing that came most naturally to me wasn’t vision or marketing. It was operations; building systems, leading execution, creating the infrastructure that made the business actually work. I did that as a CEO when I should have been thinking about growth. It cost me.

I spent years being a CEO who operated like a COO. Turns out that’s exactly what other CEOs need.

The operational infrastructure I used to scale my business without burnout is what I now build for visionary CEOs who are ready to lead from the right seat.

storyteller-2
the methodology

How I build a business that
runs without the CEO.

01
Operations
How work moves in your business

I build the processes, workflows, and systems that make your business run without you. Everything is documented, repeatable, and built to last.

02
Ownership
Your team owns their roles
I define clear roles and responsibilities so every function has an owner who isn’t you. Your team knows exactly what they own and how to run it to your standard.
03
Accountability
How performance is enforced
I install the reporting structure and performance standards that keep your team executing at a high level without your constant involvement to make it happen.

Go from overworked and reactive to a confident CEO leading a business that runs smoothly and  profitably — without you holding it all together.

Here’s how I’ll help you get there:

Phase 1: Assess & Audit

We start with clarity.


I evaluate your systems, team structure, and workflows to uncover bottlenecks, inefficiencies, and growth barriers.

 

You’ll walk away with a complete understanding of what’s working, what’s not, and what needs to change first.

 

Deliverables may include:

  • Operations Audit Report

  • Team & Role Assessment

  • Workflow Review

  • Efficiency Scorecard

Phase 2: Rebuild & Redesign
Next, we strengthen your operational foundation.


I design and implement systems that

  • Simplify how your team communicates

  • Automate the busy work that slows growth

  • Keep everyone focused, accountable, and moving in the same direction

  • Eliminate wasted time and repetitive work


This phase creates the structure your company needs to run smoothly without you being in every detail.

 

Deliverables may include:

  • SOP Library

  • Company Operations Playbook

  • Org Chart & Accountability Map

  • Team Communication & Workflow Systems

Phase 3: Optimize & Operationalize

With your systems in place, we shift focus to leadership rhythms and long-term optimization.


I help you and your team adopt new habits, run efficient meetings, and track performance with clarity — so every move supports measurable growth.

 

Deliverables may include:

  • KPI Dashboard & Tracking System

  • Leadership Meeting Frameworks

  • 90-Day Execution Plan

  • Quarterly Strategy Reviews

choose your path

Two offers. One goal.
A business that runs without you.

For founders who want to elevate their team

CEO
Optional™

6 months · Built for you + your right hand 

Best for you if:

You want to be less involved in the day-to-day but need the framework, structure, and accountability to make it real. CEO Optional™ trains your team to operate at the level your business requires without you in the middle of every decision.

Your team will be able to:

  • Establish clear operations, ownership, and accountability across every department
  • Execute, report, and make decisions independently
  • Run the business through systems and workflows that don’t require your involvement

Learn More about CEO Optional™ →

Ongoing team training & advisory available based on availability.

2-Day Intensive + 30-Day Operations Overhaul

A rapid, done-with-you overhaul that replaces chaos with Operational Clarity™, builds systems your team can run, and frees you to focus on your highest-value work.   Designed for founders with:
  • Strong demand and solid service delivery but are limited in their growth.
  • Backends that are manual, reactive, and founder-dependent.
  • Missing or incomplete systems that make it hard to scale.
  • Decision fatigue that know they’re the bottleneck of their business. 
  You’ll walk away with:

✅ A documented, scalable client journey that eliminates missed deadlines and upset customers.

✅ Automated touchpoints and higher customer support standards so clients feel supported and informed.

✅ Role clarity + SOPs so your team owns execution without you as the buffer.

✅ A lightweight tech stack (use what you have; add only what you need).

✅ A 90-day roadmap to keep momentum long after the 30 days end.

You Can Expect:

  • A business that feels structured instead of chaotic

  • A client experience that’s predictable, smooth, and professional

  • Faster response times and fewer dropped balls

  • A team that knows exactly what to do without waiting on you

  • Clear processes and automations that save hours each week

  • Renewed confidence that you can grow without everything falling apart

  • More mental space, less stress, and a clearer path forward

Ongoing Fractional COO support is based on availability.

Fractional COO (3–6 Months of High-Level Executive Support)

A high-touch partnership where I step in as your Fractional COO to lead operations, develop your team, and build the structure your business needs to scale sustainably — without burning you out or slowing your growth.

 

Designed for CEOs who:

  • Are generating $500K–$3M and need true operational leadership

  • Have a growing team but lack the structure, accountability, and clarity to execute well

  • Want to step into the visionary CEO role, not manage day-to-day operations

  • Need a trusted partner to oversee systems, team performance, and ongoing initiatives

 

What’s Included

✅ Comprehensive Operations Audit — deep assessment of systems, team structure, and bottlenecks

✅ Company Operating System Buildout — custom SOPs, workflows, reporting rhythms, and accountability structures

✅ Leadership Enablement & Training — developing confident team leads who own outcomes

✅ Quarterly & Monthly Strategic Planning — aligning priorities, capacity, and execution

✅ Weekly Operations Rhythm — ongoing check-ins, performance tracking, and decision support

✅ Real-Time Slack Support — quick guidance on operational decisions, team issues, and system updates

 

You Can Expect:

  • A business that runs smoothly — even when you step away

  • A team with clarity, ownership, and consistent execution

  • Reliable reporting and data-driven decisions

  • More time for CEO-level work, innovation, and rest

  • Sustainable growth without chaos or constant fire-fighting

Limited availability per quarter. Custom proposals based on needs and team structure.

 

The First Step

Your business is ready
to run without you
in the middle of everything.

 

Book a complimentary discovery call to find out which engagement is right for you.